Features, Pricing, Benefits and Review


Second Nature’s innovative sales training software leverages AI role-play to upskill customer-facing teams, transforming the way organizations train and prepare their employees for real-world interactions. By simulating conversations with lifelike AI personas, Second Nature offers a dynamic and engaging training platform that is designed to enhance sales performance and customer satisfaction.


The platform boasts a variety of unique features that cater to the needs of sales professionals:

  1. Personalized AI Simulations: Users can role-play any conversation with AI personas, using pre-built templates or custom scenarios.
  2. Diverse Industry Focus: Tailored solutions for insurance, technology, telco, banking, and education sectors.
  3. Broad Use Cases: Encompasses customer support, human resources, sales training, and more.
  4. Performance Analytics: Provides insights into trainee performance to aid in continuous improvement.
  5. Templates for Various Frameworks: Includes sales methodologies like SPIN, MEDDPICC, and BANT.
  6. Compliance and Certifications: Ensures training meets industry standards with over 50,000 satisfied trainees.

How It Works

Second Nature’s sales training software is simple to use:

  • Content Integration: Users can upload their content, such as sales decks or playbooks, which the AI uses to create simulations.
  • AI Role-Play: Trainees engage in realistic conversations with AI personas that can be accessed anytime, anywhere.
  • Instant Feedback: After each session, the platform provides feedback and scores based on the company’s guidelines.
  • Continuous Learning: Sales reps can practice repeatedly to improve their skills and prepare for actual sales scenarios.


The benefits of using Second Nature’s training software include:

  1. Efficiency: Accelerates proficiency attainment and reduces onboarding time by 30%.
  2. Performance: Companies using Second Nature have seen a 46% increase in deal closures.
  3. Customer Satisfaction: Improved customer satisfaction ratings by 50%.
  4. Accessibility: Trainees can practice from anywhere, ensuring flexibility and convenience.
  5. Safe Learning Environment: Provides a space for reps to make mistakes and learn without the risk of real-world consequences.


For those interested in Second Nature’s sales training software, pricing details are offered upon request. Potential customers can book a demo or try free simulations to experience the platform before making a commitment.


Second Nature has garnered endorsements from major companies like Zoom, Check Point, and SAP. Leaders from these organizations have praised the insights generated by the platform and the quality of preparedness it brings to their sales teams, emphasizing its contribution to reducing onboarding time and improving sales readiness.


Second Nature’s sales training software is an invaluable tool for any organization looking to elevate its sales team’s performance through innovative AI role-play. With its personalized simulations, industry-specific solutions, and measurable improvements in sales outcomes, Second Nature is paving the way for the future of sales training.


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